OUR SERVICES




Services included in the room price

  • DISPLAY SCREEN 32" - 43" with SAT decoder to receive foreign channels
  • Automatic and autonomous room climate control
  • Free WI-FI
  • BUFFET BREAKFAST
  • Entry with badge 24/h
  • LATE CHECK-IN (after 8.30 p.m.) upon communication
  • Private bathroom with shower or tub
  • Hairdryer
  • LINEN, SLIPPERS, COURTESY LINE (spare part compliant with the environmental protection system)
  • Safe (in deluxe rooms)
  • USE OF THE OUTDOOR SWIMMING POOL
  • Pool towels and flip flops


Extra Services on request*

  • HALF BOARD (à la carte with fixed price, wines excluded)
  • Cots/Mini-beds
  • Kennels and bowls for pets (allowed in all parts of the hotel)
  • LAUNDRY
  • GARAGE (for your car, motorbike, bicycle) end BAGGAGE STORAGE
  • Prolonged availability of the room at the end of the stay (Late Check-out and Day Use)
  • Charging for HYBRID and ELECTRIC CARS and for E-BIKES
  • Bikes and Scooter RENTAL
  • CALL SERVICE for TAXI and MINI-BUS, RESERVATION of RESTAURANTS and WINERY VISITS and other tourist information services
  • MASSAGES performed by an external professional operator
  • USE OF THE OUTDOOR POOL (for external customers not guests of the structure)
  • MEETING ROOM

  • *For the price of some additional services, click here. Other information will be provided during the booking process or made available in the appropriate document in the room.


INFORMATON FOR THE STAY

CHECK-IN is scheduled from 2 p.m. Upon their arrival, guests are invited to deliver a valid identity document to the Reception and to fill in the forms for PUBLIC SECURITY and for PRIVACY. Accepted documents: I.D., passport or driving license. In compliance with the new security protocols, in order to speed up the acceptance process, guests can be kindly requested to anticipate the communication of their data via e-mail a few days before check-in.
For rates other than the Non-Refundable rate (with advance payment), payment will be made at CHECK-OUT. When booking, we kindly ask the number of one Credit Card and the date of expiration for guarantee purposes only. It could be done a PRE-AUTHORIZATION that NOT mean charging the amount. Furthermore, in the case of booking cancellation before the deadline indicated, the authorization will be cancelled automatically.
For rates other than the Non-Refundable rate, deadline for free cancellation of the reservation without penalty: 5 days before the arrival date
Penalty for cancellations made beyond the term or no show: charge of the total amount due for the first night
Note: the term for free cancellation could be extended to twelve days in case of specific dates or in case of groups booking the total of rooms; in any case, customers will always receive a notice in the e-mail they get for confirming the reservation.
  • Cot for children up to 2 years: 30,00 euro/night.
  • Extra-bed for children between 3 and 6 years: 40,00 euro/night.
  • Extra-bed for children between 7 and 12 years: 50,00 euro/night.
  • Extra-bed for children over 12 years and adults: 60,00 euro/night.
Pets are welcome in every part of the hotel: we give them all the attentions they deserve, providing kennels and bowls which can be used in the rooms or even in the common areas.

An extra charge of 10,00 /15,00 euro per night (depending on the size) is required for each of them.

LOW-SEASON:
From March 14th To May 10th
From November 15th To December 14th
HIGH SEASON
From May 11th To November 14th
CLOSING PERIOD
From December 14th To March 13th

Some particular periods may not fall within the indicated subdivision. The start / closing dates are indicative. We will be happy to evaluate and, if available, accept booking requests IN EVERY PERIOD OF THE YEAR.

Access with badge 24/h
Availability of WAREHOUSE to be used as DEPOSIT and for BIKES
Availability of a GARAGE for motorcycles and cars*
Charging for HYBRID and ELECTRIC CARS*
LATE CHECK-IN (after 8.30 p.m.) upon communication
LATE CHECK-OUT (until 1 p.m.) and DAY USE (until 7 p.m. if the room is available)*
*Extra paid service

CHECK-OUT is required by 10: 30. We accept payments with the main CREDIT CARDS (Visa, Mastercard, American Express, etc.) and with the SATISPAY system.
The prices are INCLUSIVE of: bed and breakfast or half board service, use of the room and bathroom amenities, air conditioning, heating, cleaning, change of sheets and towels, use of the indoor and outdoor areas, luggage room, parking, garden and swimming pool, all services not listed in the document “Extra Cost” present in the Booklet placed on the desk, VAT, taxes (except the Tourist tax)
The prices are NOT INCLUSIVE of: services listed in the mentioned document “Extra Cost”, snacks and drinks available in the mini-bar, the Tourist tax of 1,50 euro per person per night (children up to 10 years old are exempt).

THE RESORT LIMAX ACIS AWAITS YOU IN LA MORRA




Hospitality is our profession. That’s why we strive every day to offer you a full range of the best services. From the reception to the information and our tourist tips, our goal is to make every moment of your stay unique and unforgettable.


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